Accident and Emergency

You should use this service if you feel unable to keep yourself safe and you need immediate help – especially if you think you are at risk of acting on suicidal thoughts, or you have seriously harmed yourself and need medical attention.

Emergency GP appointments

You should use this service if you need urgent support for your mental health, but you feel able to keep yourself safe for a short while until your appointment.



Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts. You can call, email or write to the Samaritans.

Phone: 116 123 It’s free to call.

Email: (your email address is removed so the person replying will not see it)

Mind’s Infoline.

For mental health information, Mind’s Infoline is open from 9am–6pm weekdays. You can contact the Infoline on 0800 123 3393, text 86463 or email

NHS 111 / NHS Direct. If you need medical help or advice fast, but it’s not a life-threatening situation, you can call NHS 111 (in England) by dialling 111, or NHS Direct (in Wales) on 0845 46 47.

Papyrus HOPEline. If you’re under 35 and struggling with suicidal feelings and self-harm, the Papyrus HOPEline can offer practical advice. They’re open weekdays 10am–10pm, weekends 2pm–10pm and bank holidays 2pm–5pm. Their national number is 0800 068 4141, or you can email or text 07786 209 697.

*However, if you feel you are in crisis then you should seek emergency support by attending A&E or dialling 999 and tell someone how you feel*